At pk8, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a pk8 player in the Philippines.
These cards highlight the most important aspects of how pk8 handles your personal information. They are a summary only — please read the full policy below for complete details.
pk8 uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorised access at all times.
pk8 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the pk8 platform and to comply with legal obligations.
As a pk8 player, you have the right to access, correct, and request deletion of your personal data. Submit a request anytime through our support team and we will respond within 30 days.
pk8 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with PAGCOR and AML regulatory requirements.
pk8 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Data is securely deleted or anonymised when retention periods expire.
When pk8 updates this Privacy Policy, we notify affected players via email or in-platform notification before changes take effect. You will never be surprised by how your data is used.
About This Policy: This Privacy Policy applies to all personal data collected by pk8 through the pk8.xyz website, mobile platform, and any related services. It is written in plain English to make it as clear as possible for our players across the Philippines — from Manila to Cebu, Davao to Quezon City.
pk8 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the pk8 online gaming platform at pk8.xyz. This Privacy Policy describes how pk8 collects, uses, stores, shares, and protects your personal information in connection with your use of the platform.
This policy is issued in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations as administered by the National Privacy Commission (NPC). pk8 is committed to full compliance with Philippine data privacy law and the requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) with respect to player data.
By registering a pk8 account, accessing the platform, or otherwise providing your personal information to pk8, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Scope: This Privacy Policy applies to all pk8 players, registered users, and visitors to pk8.xyz, regardless of whether they are located in Metro Manila, Cebu City, Davao, or any other part of the Philippines. It covers all data collected through the website, mobile platform, customer support channels, and any other pk8 service.
pk8 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are described below.
When you create a pk8 account, we collect the following information:
To comply with PAGCOR requirements and anti-money laundering (AML) regulations, pk8 may request the following identity verification documents:
pk8 collects transaction data related to your deposits and withdrawals, including payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details), transaction amounts in Philippine Peso (₱), transaction timestamps, and transaction reference numbers. pk8 does not store full payment card numbers or full bank account credentials on its servers.
pk8 automatically collects data about how you use the platform, including:
When you contact pk8 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and the nature of the enquiry or complaint. This data is used to resolve your issue and to improve our support services.
Sensitive Data: pk8 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming request (e.g., a self-exclusion request citing problem gambling). Such information is handled with the highest level of care and confidentiality.
pk8 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC data |
| Age and identity verification | Date of birth, KYC documents, selfie |
| Processing deposits and withdrawals | Financial data, KYC data |
| Fraud prevention and AML compliance | Financial data, usage data, KYC data |
| Providing customer support | Registration data, communications data |
| Personalising your gaming experience | Usage and activity data |
| Sending promotional communications | Email address, mobile number (with consent) |
| Responsible gaming monitoring | Usage data, financial data, communications data |
| Regulatory reporting to PAGCOR | Registration data, financial data, KYC data |
| Platform security and technical maintenance | Usage data, device and IP data |
pk8 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.
pk8 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its implementing rules:
pk8 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:
pk8 engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support software providers. All service providers are contractually required to process your data only on pk8's instructions and to maintain appropriate security standards.
pk8 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. pk8 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of pk8's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
Our Commitment: pk8 will never share your personal data with third-party advertisers, data brokers, or marketing companies. Your data is used exclusively to operate the pk8 platform and to comply with our legal obligations.
pk8 uses cookies and similar tracking technologies on pk8.xyz to enhance your experience, maintain your session, and analyse platform usage. The types of cookies used by pk8 are as follows:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Essential Cookies | Maintain your login session, remember your preferences, and ensure the platform functions correctly. | Yes — cannot be disabled |
| Analytics Cookies | Collect anonymised data about how players use pk8.xyz to help us improve the platform. | Optional — consent required |
| Functional Cookies | Remember your language preferences, display settings, and other personalisation choices. | Optional — consent required |
| Security Cookies | Detect and prevent fraudulent activity, bot access, and other security threats. | Yes — cannot be disabled |
You can manage your cookie preferences through your browser settings. Please note that disabling essential or security cookies may affect the functionality of the pk8 platform and your ability to log in or complete transactions.
pk8 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:
Upon expiry of the applicable retention period, pk8 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
pk8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Your Role in Security: While pk8 takes every reasonable step to protect your data, you also play an important role. Use a strong, unique password for your pk8 account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact pk8 support immediately via live chat.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pk8. To exercise any of these rights, contact pk8 support via live chat or email at [email protected]. pk8 will respond to all data rights requests within 30 calendar days.
You have the right to request a copy of the personal data that pk8 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request that pk8 correct any inaccurate or incomplete personal data held about you. Some corrections can be made directly through your pk8 account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to pk8's legal retention obligations under PAGCOR and AML regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to pk8's overriding legal obligations.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
Where pk8 processes your data based on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you believe that pk8 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The pk8 platform is strictly intended for individuals who are 21 years of age or older. pk8 does not knowingly collect personal data from individuals under the age of 21. If pk8 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.
If you are a parent or guardian and believe that your child has registered a pk8 account or provided personal data to pk8, please contact our support team immediately via live chat so that we can take appropriate action.
pk8 primarily processes and stores personal data within the Philippines. In certain circumstances — for example, where pk8 uses cloud hosting or identity verification services provided by international vendors — your personal data may be transferred to and processed in countries outside the Philippines.
Where such transfers occur, pk8 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under the Data Privacy Act of 2012. pk8 will not transfer your personal data to a country that does not provide an adequate level of data protection without first obtaining your explicit consent or implementing appropriate contractual safeguards.
The pk8 platform may contain references to third-party services such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of use. pk8 is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.
pk8 does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your personal data with third-party advertisers without your explicit consent.
pk8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, pk8 will notify registered players via email or in-platform notification at least 14 days before the changes take effect.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. Your continued use of the pk8 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated policy, you may close your account in accordance with the pk8 Terms & Conditions.
Stay Informed: We recommend bookmarking this page and reviewing it periodically. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. For a summary of what changed, contact pk8 support and we will be happy to walk you through the updates.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk8 handles your personal data, please contact our Data Privacy team through any of the following channels:
For formal data rights requests — such as access, rectification, erasure, or portability requests — please contact us via email with the subject line "Data Rights Request" and include your registered pk8 username and a description of your request. pk8 will acknowledge your request within 5 business days and provide a full response within 30 calendar days.
If you are not satisfied with pk8's response to your data rights request or privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines at privacy.gov.ph.
Data Protection Officer: pk8 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012. All formal data privacy enquiries and complaints should be directed to the DPO via the email address above, clearly marked for the attention of the Data Protection Officer.
Now that you know how pk8 safeguards your data, you can play with complete peace of mind. Join thousands of Filipino players who trust pk8 for a secure, fair, and responsible gaming experience. Must be 21 or older.
pk8 is strictly for players aged 21 and above. Gambling involves financial risk. Please play within your means and seek help if gambling affects your daily life. For support, visit the Responsible Gaming page.